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Eric Knott, CEO @ Tiki Taco
Eric Knott, who scaled PDQ as COO before becoming CEO of Kansas City-based Tiki Taco, joined Restaurant Tech Trends to discuss growth discipline learned from both successes and failures.
Restaurant Business
The Phone Is the Front Door: Why Multi-Location Restaurant Brands Are Turning Calls Into a Loyalty Engine
Restaurant operators are adopting voice AI technology to capture phone call data as a way to recognize and engage customers across locations, suggesting the phone channel may become a key loyalty and
