Restaurant Business
The restaurant industry is stagnant right now
The restaurant industry is experiencing weak hiring, which signals potential market saturation.
49 stories · last 7 days by relevance
49 stories · last 7 days by relevance
The restaurant industry is experiencing weak hiring, which signals potential market saturation.
Full-service restaurants face mounting staffing challenges as legal labor pathways become unclear, compounding existing pressures from volatile demand and turnover.
Thanx has integrated its first-party ordering system directly into Square's POS platform, combining Thanx's ordering interface with Square's commerce infrastructure.
GLP-1 drugs have drawn intense media attention for their potential appetite-suppressing effects on food and beverage consumption, though the article questions whether restaurant operators may be overe
Canadian dessert chain D-Spot Dessert Café is entering the U.S. market with its first location in Dallas, signaling readiness to scale a franchise model beyond its home country.
Restaurant beverage programs, particularly fountain soda, are attracting operator focus due to favorable unit economics and shifting guest expectations, according to Enliven's CEO.
Despite access to unprecedented guest data, restaurants struggle to retain customers, suggesting that loyalty programs alone may not drive repeat visits without translating data into personalized expe
Tiered menu pricing programs may be losing effectiveness as saturation sets in, signaling that restaurants could need to recalibrate their value positioning strategies.
QSR Magazine highlights untold stories from franchisees about leadership challenges and operational turning points, suggesting that personal experiences with hiring and mentorship often shape franchis
Nearly half of U.S. diners switched their favorite restaurant last year, up from 33 percent the prior year—a shift that signals growing customer volatility and potential vulnerability in restaurant lo
Another Broken Egg Cafe launched a royalty relief program aimed at incentivizing franchisees to open additional units, signaling the chain's focus on accelerating unit growth through financial incenti
Twenty-five restaurant executives changed roles in June, including new CEO appointments at Ojos Locos, Cafe Rio, and Erbert & Gerbert's, reflecting ongoing leadership transitions across the industry.
Restaurant franchising is attracting women entrepreneurs who seek business ownership with built-in operational support and growth potential.
Despite increased promotional activity tied to events like the World Cup and America 250, restaurant traffic continues to decline, suggesting heavy discounting may not be reversing underlying traffic
Restaurants are treating in-store audio as a trackable engagement channel alongside other customer touchpoints like loyalty programs and mobile apps, signaling a shift toward measuring and optimizing
Several major restaurant franchisees executed significant acquisition and divestiture deals in the first half of the year, including Red Robin selling company-owned stores and Mas Restaurant Group off
Restaurant operators are adopting voice AI technology to capture phone call data as a way to recognize and engage customers across locations, suggesting the phone channel may become a key loyalty and
A restaurant manager reflects on how generic praise like 'good job' misses an opportunity for more meaningful employee recognition that acknowledges specific effort or skill.
A Woody's Bar-B-Q franchisee in Florida filed for bankruptcy a second time in three years, citing rising food costs, management issues, and expensive merchant cash advance financing as contributing fa
Restaurant operators in major U.S. metros are paying elevated commercial real estate costs for dine-in space even as delivery orders grow, creating a potential mismatch between lease expenses and cust
Ten restaurant chains including Portillo's, Potbelly, and Wingstop are leading menu innovation focused on bold flavor profiles.
GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
Liberty Mutual provided $320 million in financing to inKind, a platform designed to help restaurants access capital for expansion, renovations, and operational needs.
American Express acquired TheFork for $700 million as part of a broader wave of restaurant-tech dealmaking in June.
Food service and drinking establishments cut nearly 33,000 jobs in June after a hiring surge earlier in the summer, signaling potential softness in consumer demand or seasonal labor adjustments in the
Skyline Essentials launched SkAI, an AI forecasting platform designed to help independent and multi-unit restaurant operators predict revenue and labor costs—capabilities historically available mainly
Futurist op-ed on long-term trends — speculative and generic, lacks concrete operator takeaways or data.
Restaurant brands are increasingly centering their apps around loyalty programs, personalization, and direct customer engagement rather than just order-ahead convenience, signaling a shift toward usin
Restaurants are increasingly treating catering as a dedicated sales channel rather than an ad-hoc service, suggesting a shift toward more systematic catering operations and revenue capture.
Industry observers identify three focus areas for restaurant success in 2026: omnichannel customer experience, transaction tracking as a performance metric, and leadership investment.
Red Lobster's bankruptcy in 2024 followed its Endless Shrimp promotion, raising questions about whether the deal was a strategic misstep or the result of deeper operational or intentional issues.
The National Restaurant Association Educational Foundation partnered with American Express and Resy to launch a free leadership development program featuring James Beard Award-winning restaurateurs as
Restaurant transactions in US World Cup host cities saw a significant lift during group stage play, suggesting major sporting events drive measurable foot traffic to dining venues.
A podcast episode explores how restaurants can use guest recognition and personalization technology to improve customer loyalty, addressing what the source frames as widespread guest retention challen
A Toast survey of 1,466 U.S. adults found that 64% of guests discovered new restaurants in 2025, suggesting diners are increasingly balancing exploration with loyalty to established favorites.
Restaurant operators who scale successfully tend to excel at structuring capital deals rather than operating skill alone, suggesting financing architecture—not concept strength—is the primary constrai
Single-brand menu LTO with no broader strategic signal or multi-unit growth implication.
Restaurant operators are being urged to look beyond rapid hiring as a solution to high turnover, with a focus on examining kitchen complexity as a root cause.
Kona Ice, a mobile food franchise, announced it now operates in all 50 U.S. states following a new truck opening in Fargo.
Single-brand seasonal menu update — no strategic insight for multi-location operators managing LTO calendars.
The Big Biscuit's VP of Finance is building a data-driven financial strategy to support the chain's expansion into new markets.
Single-location brand LTO announcement — no relevance to multi-location restaurant operations or strategy.
Celebrity franchise sign-up is a one-off anecdote with no relevance to multi-location brand strategy or franchising economics.
Single-brand seasonal menu launch following a consumer trend—no multi-location operator insight or cross-chain relevance.
Routine menu tracker — useful for competitive intel but no strategic signal beyond category participation.
Guide to payment-processing fee strategies (surcharging, discounting, dual pricing) — evergreen cost-control tactic relevant to all multi-location operators' margins.
TikTok's restaurant discovery power is proven — but this is general platform advice, not a brand strategy or operator deployment.
Seasonal menu item roundup — useful for tracking LTO strategy but no operator insight without brand context.
Single menu addition at a fine-dining concept — not a signal for multi-location brand strategy or operational trends.