The industry's podcasts and video shows — the latest episodes, with a one-line take on what each covers and who should tune in. 360 episodes.
IGC Hospitality's COO discusses the company's 'Four H's' management philosophy and his career path from financial analysis to hospitality leadership in New York City.
New P.F. Chang's CEO (ex-TGI Fridays, Joe's Crab Shack) discusses early turnaround moves targeting declining sales — relevant for operators watching full-service recovery and leadership transitions.
Long-established ice cream chain balances franchising growth with operational control and localized menu innovation—franchising model for seasonal/rotating offerings.
POS-as-commodity argument signals shift toward AI-driven decision layers; operators need to evaluate if their data tools solve problems or just illuminate them.
Self-promotional podcast on customer data collection for independent restaurants; targets owner-operators, not multi-location brand marketers.
Ben Leventhal's Blackbird enters loyalty and payments space—serial founder's track record (Eater, Resy) makes this competitive threat and partnership opportunity for chains.
Nine percent of full-service restaurants at closure risk in 2026 — a stark warning sign that casual-dining operators face urgent reckoning on unit economics and traffic recovery.
Vendor-sponsored episode on free hospitality tactics—lightweight motivational content with no data or operator case studies.
Allegorical Luddite narrative with no operator substance — not actionable intelligence for multi-location brands.
Fast-casual growth playbook from experienced multi-brand operator — Velvet Taco's expansion to 50+ units and international markets shows tested playbook for scaling distinctive concepts.