54 stories · last 30 days by relevance
California Pizza Kitchen has installed a pizza vending machine at Dayton airport, expanding its off-premise availability.
Hungry Howie's has added a new delivery partner to its Cartwheel program.
Full-service restaurants have shifted their delivery strategy from simply launching a channel to optimizing operations across kitchens and labor models, signaling that delivery management is now a cor
Uber cut 10% of its workforce (3,300 jobs) as part of a reorganization aimed at streamlining operations, signaling pressure to improve efficiency amid competition in ride-sharing and delivery.
Chick-fil-A is closing its remaining Little Blue Menu location in College Park, Maryland, and will convert it to a standard Chick-fil-A format, signaling a shift away from its delivery-focused experim
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
Google has launched AI-powered ordering in Google Maps, signaling a renewed push to position itself as a central commerce platform for restaurant discovery and transactions.
California Pizza Kitchen is partnering with T-ROC Global to deploy up to 1,000 automated kiosks nationwide over three years, signaling a shift toward off-premise channels as casual-dining chains explo
Del Taco is launching a new catering platform as part of its Project Del Sunrise expansion roadmap, beginning September 3.
Little Caesars is partnering with Coco Robotics to deploy autonomous delivery robots.
Uber is investing in and partnering with Zipline to expand drone delivery services across the U.S., signaling a potential shift toward autonomous delivery infrastructure for restaurants.
Flytrex and Nash have partnered to offer delivery options combining drones and traditional couriers, signaling a shift toward hybrid logistics that lets restaurants choose delivery method by order.
Pressed Juicery and Chick-fil-A are operating delivery-focused ghost kitchen locations to serve demand and reach new customers, suggesting the model remains viable for select brands despite broader sk
Your Pie shifted its business model during the pandemic, with off-premises orders growing from roughly 10% of sales pre-2020 to near 40% today, signaling that fast-casual pizza operators have successf
The FTC will distribute $23.8 million from Grubhub's 2024 settlement over alleged deceptive practices around driver pay and consumer restrictions, signaling ongoing regulatory scrutiny of gig-delivery
Google has integrated restaurant ordering into Maps, allowing customers to search for and order from nearby restaurants via an AI-powered feature without leaving the app.
DoorDash launched a season-long rewards program called 'Don't Fan for Free' tied to college football, aiming to capture fan engagement and order frequency during the 2026 season.
7 Brew expanded its canned coffee and energy drink distribution to thousands of Walmart locations, signaling confidence in scaling its ready-to-drink portfolio beyond its core coffee shop model.
GoTo Foods partnered with Favor, H-E-B's delivery platform, to expand delivery across five of its brands in 550 Texas locations, signaling a shift toward leveraging regional logistics partners to opti
Wonder and Serve Robotics are expanding autonomous delivery through Grubhub to Chicago, Los Angeles, and Alexandria, Virginia, signaling growing adoption of robotic fulfillment in restaurant order log
Uber and Zipline have partnered to offer drone delivery through Uber Eats in the US, signaling the company's continued push to expand delivery methods beyond traditional courier networks.
Brinker International's stock rose after mixed Q4 results but an upbeat 2027 outlook, with the Chili's parent signaling an expansion push into digital and takeout channels.
DoorDash is funding $6M in discounts through Flavor Week, a campaign running through Aug. 23 across six cities aimed at driving new customers to independent restaurants.
DoorDash is projecting strong growth amid sustained demand for delivery services.
Delivery Hero is emphasizing subscription services as a competitive strategy ahead of Uber's planned acquisition. The shift toward recurring revenue models signals the company's focus on customer rete
Haidilao's share price rose following reports of growth in its delivery business and expansion into new restaurant concepts, signaling investor confidence in diversification beyond its core hot pot of
Subway is implementing longer operating hours and delivery order requirements as part of an effort to revitalize the chain.
Major pizza chains including Papa John's and Pizza Hut are reporting declining sales and store closures, though the source does not specify the underlying cause.
DoorDash issued an optimistic forecast while cautioning that elevated spending on operations and growth could pressure near-term profitability.
A US appeals court ruled that a New York City law requiring food delivery apps to share data is unconstitutional, invalidating a key regulatory effort in the city.
DoorDash reports that AI-driven orders from AI partners remain minimal, with CEO Tony Xu attributing the gap to incomplete AI development; the signal suggests agentic commerce adoption on the platform
Denny's catering-platform launch via ezCater creates a new off-premise revenue channel for 400+ franchisees; operators should assess whether third-party workplace-dining platforms justify menu and log
Serve Robotics has partnered with Grubhub to expand robot delivery capabilities, signaling continued investment in autonomous last-mile logistics for food delivery.
Uber's restructuring toward robotaxis and delivery automation may reshape delivery economics for restaurant partners, though the impact on margin and volume timing remains unclear.
A Restaurant Catering Workshop is offering guidance on managing delivery logistics complexities.
Shipley Donuts launched a systemwide online catering program built on Olo's platform, extending its ordering capabilities beyond individual transactions.
Deliverect and Bounteous have partnered to expand first-party digital ordering capabilities for restaurant brands.
Restaurants are adopting direct delivery apps as an alternative to third-party platforms, signaling a shift toward capturing margin and customer insights that commission-based services limit.
A gas station chain is adding White Castle vending machines to its locations.
Two UCLA students created a food-delivery solution that Shake Shack endorsed as its favorite courier, reportedly motivated by inefficiencies in how traditional vehicles deliver small orders.
Hungry Howie's is launching a 'Flavor Experience' platform and DoorDash-integrated digital ordering system, alongside a secret menu and AI-powered management tools, signaling the chain's effort to mod
Uber Technologies reported revenue growth driven by its delivery business.
Single celebrity-backed delivery brand adding dine-in is not a multi-location chain story — no operator takeaway for a 25+ unit brand.
Deliverect and Bounteous have announced a partnership to support branded digital ordering globally.
Grocery AI checkout agents show a proven model for converting conversational UX into larger baskets; restaurant delivery platforms may follow similar patterns.
Cities are shifting robot delivery regulation from basic access questions to operational limits and fees, with Washington, D.C. capping robot fleets at 25 units, signaling that municipalities are movi
Amazon plans to expand its Prime Air drone delivery service to nearly 500 U.S. communities by year-end, a sixfold increase from current coverage, targeting major metro areas including Chicago, Clevela
Australia introduced minimum pay and insurance requirements for gig delivery workers, positioning itself as a regulatory leader in the space.
PMQ Pizza is promoting a webinar about reducing third-party delivery commission costs for pizzerias, suggesting that capturing more direct orders could meaningfully improve operator margins.
Delivery app proliferation and dark-store strategy are widespread, but listicle format offers no new operator insight or brand-specific takeaway.