Times Union
Get free Chick-fil-A entree, fries during Cow Appreciation Week
Seasonal promotional campaign — routine brand activation with no insight into loyalty strategy or competitive positioning.
Chick-fil-A
26 stories mentioning Chick-fil-A, newest first. Watch to get Chick-fil-A news in your daily digest.
The Food Institute
Fresh Ingredients Propel Jersey Mike’s to Top of Customer Satisfaction List
Jersey Mike's ranks highly on the ACSI customer satisfaction index, attributed to its fresh ingredients and made-to-order sandwich model.
Yahoo Finance
7-Eleven enters chicken sandwich war
7-Eleven is launching chicken sandwiches as part of a broader shift toward hot meal offerings, signaling the chain's effort to compete in a crowded category and move beyond its traditional convenience
financialexpress.com
Chick-fil-A’s reign over? How a $4.2 billion sandwich rival just ended the chain’s 11-year run at the top
A sandwich competitor, valued at $4.2 billion, has displaced Chick-fil-A from the top position it held for 11 years, suggesting shifting consumer preferences or market dynamics in the sandwich categor
VnExpress International
Chick-fil-A no longer top-rated quick-service restaurant in US
Consumer ranking shifts are data points, but without context on methodology or competitor gains, limited operational insight for multi-location operators.
Tasting Table
Chick-Fil-A Employees Can't Stand These 11 Customer Habits
Consumer behavior listicle with no operator takeaway — not actionable for chain executives.
LakeWalesNews.net
Chick-fil-a Restaurant Newest Fast Food Outlet Planned for uS 27.
Single-location opening announcement — no operational or strategic relevance for multi-location brand operators.
Placer.ai
Chick-fil-A’s Traffic Momentum Holds as Expansion Continues – Placer.ai Blog
Foot-traffic data confirms Chick-fil-A's expansion is driving sustained customer visits — a benchmark for QSR growth strategies.
FULL COMP🎧 Listen
Rob Herold: This is the secret to delegation
Single-operator time-management philosophy; not directly applicable to multi-location chain executives managing 25+ units.
FranchiseWire
Jersey Mike’s Tops Chick-fil-A in QSR Rankings
Jersey Mike's Subs displaced Chick-fil-A from the top of the ACSI quick-service restaurant rankings after Chick-fil-A had held the position for 11 years, signaling a potential shift in customer satisf
Restaurant Business
Protein maxxing continues to shape menus
Major restaurant chains including Chick-fil-A, Smoothie King, and others are adding protein-focused menu items, signaling sustained operator interest in the high-protein trend.
Restaurant Business (Video)▶ Watch
Customer satisfaction rankings shift—operators should track how service consistency metrics drive competitive positioning.
Extra Serving🎧 Listen
Pizza Hut’s sale, Jersey Mike’s new crown, KFC’s next chapter
Yum divests Pizza Hut for $2.7B; Jersey Mike's topples Chick-fil-A in satisfaction; KFC and Panera signal menu/format shifts — major portfolio moves and competitive repositioning reshaping the QSR lan
AOL.com
The 10 best fast-food chains in America in 2026, based on customer satisfaction — and Chick-fil-A is only #2
Consumer satisfaction ranking — operator value depends on whether methodology reflects loyalty/repeat spend or just topline perception.
Syracuse.com
There’s a new No. 1 fast food restaurant as Chick-fil-A is dethroned
A new fast food chain has become the No. 1 ranked restaurant, displacing Chick-fil-A from the top position.
Restaurant Business (Video)▶ Watch
Jersey Mike's recently ranked highest among fast-food chains on the American Customer Satisfaction Index, a position previously held by Chick-fil-A, signaling a potential shift in how customers percei
KCRA
There’s a new king of fast food in the U.S., ending Chick-fil-A’s reign
Another fast-food chain has surpassed Chick-fil-A in U.S. rankings, marking a shift in the competitive landscape.
WGN-TV
Move over Chick-fil-A, US has a new favorite quick-service restaurant chain
Consumer preference ranking — lacks context on what shifted or operational takeaways for chains.
NBC10 Philadelphia
Jersey Mike's ends Chick-fil-A's reign as America's top fast food chain, survey says
Survey-based brand preference ranking — limited depth; no insight into loyalty mechanics, traffic, or profitability drivers.
Extra Serving🎧 Listen
Chick-fil-A’s crazy sales, Chili’s big milestone, and Taco Bell’s new flavor enhancer
Chick-fil-A's 5.2% AUV growth despite slowing from prior year and Chili's leap to #2 casual-dining show divergence — episode explores market stratification and seasoning-led menu innovation.
The Week in Restaurants🎧 Listen
Another franchisee files for bankruptcy
Major franchisee bankruptcy and slowing AUVs at established chains signal operator margin pressure — critical for brands evaluating franchise stability and unit economics.
QSR Web
Chick-fil-A offers free chicken biscuit to rewards program members
Chick-fil-A is offering a free chicken biscuit to rewards program members, a tactic that signals continued focus on driving loyalty program engagement and repeat visits.
Nation’s Restaurant News
Chick-fil-A’s chief marketing officer Jon Bridges is retiring
Chick-fil-A's chief marketing officer Jon Bridges is retiring.
MSN
Chick-fil-A launches its biggest ever marketing campaign as restaurant industry traffic shrinks
Chick-fil-A has launched its largest marketing campaign to date amid a period of declining traffic across the restaurant industry, signaling intensified competition for customer visits as market condi
Restaurant Dive
Chick-fil-A wins on order accuracy, experience at the drive-thru
Chick-fil-A demonstrated stronger order accuracy and drive-thru experience compared to competitors, signaling potential operational or training advantages in high-volume service environments.
Bloomberg.com
Chick-fil-A Plans First Asia Outlet in Singapore by Late 2025
Chick-fil-A is opening its first Asian location in Singapore by late 2025, marking the chain's entry into a new regional market.