Pizza Marketplace
Domino's Pizza China continues rapid expansion, strengthens market positioning
Domino's Pizza is expanding its presence in China.
66 stories · last 30 days by relevance
66 stories · last 30 days by relevance
Domino's Pizza is expanding its presence in China.
Golden Chick is launching a new marketing campaign, loyalty program, and digital-first strategy to compete in the competitive chicken tender category.
Despite access to unprecedented guest data, restaurants struggle to retain customers, suggesting that loyalty programs alone may not drive repeat visits without translating data into personalized expe
Nearly half of U.S. diners switched their favorite restaurant last year, up from 33 percent the prior year—a shift that signals growing customer volatility and potential vulnerability in restaurant lo
Dutch Bros reports 74% rewards penetration among customers, with the company attributing boosted transactions and digital engagement to its loyalty program; the metric signals rewards programs' growin
Fast food chains are leveraging collectible cups and limited-edition merchandise to drive loyalty while menu prices have climbed significantly since 2019, signaling an industry strategy to offset cost
Wendy's is investing in digital sales, AI-powered ordering, and menu innovation to address weak customer traffic.
Starbucks' loyalty program, personalization features, and faster service are cited as drivers of higher store traffic and customer engagement.
Ben Leventhal's Blackbird Labs tackles independent-restaurant invisibility and profitability through frequency-driven loyalty — a template applicable to multi-unit brands rethinking guest retention.
Restaurant operators are adopting voice AI technology to capture phone call data as a way to recognize and engage customers across locations, suggesting the phone channel may become a key loyalty and
Fuzzy's Taco Shop is running a summer promotion through August 30 featuring limited-time menu items, rewards offers, and events designed to drive repeat visits and engagement during peak season.
GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
TouchBistro is positioning its POS platform as a unified system for orders, payments, operations, and guest engagement, signaling a shift in how restaurant operators evaluate POS beyond traditional tr
Domino's is distributing $1 million in rewards to loyalty members following a penalty card issued to U.S. soccer player Folarin Balogun during a World Cup match, triggering a promotional commitment th
Restaurant brands are increasingly centering their apps around loyalty programs, personalization, and direct customer engagement rather than just order-ahead convenience, signaling a shift toward usin
Commerce media platforms struggle with measuring ad impact due to probabilistic attribution and modeled incrementality, but in-store data offers a potential solution to verify whether digital ads tran
Yelp is integrating AI-powered guest management tools into its restaurant platform, connecting discovery and operations workflows; this suggests a shift toward consolidating reservation, waitlist, and
Chuck E. Cheese's new CEO is pursuing global expansion through subscription models, AI parent tools, and a shift toward active-play formats, signaling confidence in the chain's financial position to f
Shake Shack is publicly showcasing operational or strategic work under an initiative called 'Project Catalyst,' though specific details about the project's scope or outcomes are not provided in the av
Dishio, an AI platform for restaurants, reached 350 customers in its first year by helping operators consolidate guest data and boost retention.
Membership models emerging as loyalty alternative — worth evaluating if your brand hasn't tested recurring membership vs. points-based programs.
Taco Bell has launched a global platform called L.O.C.O.S. aimed at engaging emotionally connected fans.
Kea and Thanx have integrated their platforms to enable phone-order customers to earn rewards and provide restaurants with additional customer data.
Everytable's commissary-kitchen model and income-based pricing show how mission-driven operators can scale into underserved markets without sacrificing unit economics.
A podcast episode explores how restaurants can use guest recognition and personalization technology to improve customer loyalty, addressing what the source frames as widespread guest retention challen
A California privacy bill may reshape how restaurants collect and use customer data in loyalty programs, signaling potential compliance costs for chains operating in the state.
QSR loyalty programs may need restructuring to account for diverging consumer spending patterns in a K-shaped economy.
Uptown Network has launched Artuzan, a platform designed to consolidate menu management, loyalty programs, wine offerings, and guest engagement tools for restaurants.
Loyalty and first-party data ownership are critical defensibility against third-party marketplace sprawl and emerging AI ordering agents — Thanx CEO discusses the data and AI bets operators must make
Successful catering operations follow a staged maturity model; operators who recognize their current stage and invest strategically tend to scale catering revenue more effectively than those who don't
Pizza Hut is relaunching its BOOK IT! promotional program for a limited period.
Chipotle's COO discussed loyalty and rewards strategies on a podcast, signaling the chain's focus on repeat customer engagement through gamified or incentive-based approaches.
McDonald's unveiled a comprehensive strategy called McDonald's Next at its worldwide convention in Las Vegas, signaling the company is positioning itself to adapt across multiple business dimensions.
Salt & Straw has launched a nationwide loyalty program.
The source title claims franchises have identified a factor that drives customer switching and is backed by data, but the snippet does not specify what that ingredient is or provide the supporting evi
Smoothie King has incorporated gamification elements into its loyalty program.
Culver's loyalty modernization and third-party delivery integration show how legacy QSR brands can adopt digital without diluting identity, with supplier partnership support.
American Express has expanded its dining rewards program, though the specific details of the expansion are not provided in the available text.
Loyalty program seasonal offer — vendor/brand content marketing without operator takeaway on program structure, ROI, or enrollment trend.
Fast-growing bakery café CMO outlines playbook: treat culture, loyalty, AI personalization, and beverage innovation driving expansion—template for QSR marketing.
A cautionary take that high engagement in loyalty programs doesn't necessarily translate to long-term customer retention or brand loyalty.
Multi-unit operators learning pricing-power strategies, loyalty mechanics, and AI applications from a fast-growing brand CEO—practical playbook for margin protection without discounting.
El Pollo Loco is launching loaded quesadillas and Chatacoffee on June 25, with loyalty members receiving early access—a move that signals the chain's focus on menu expansion and customer retention thr
A restaurant operator reports their loyalty program generated an additional $8,000 in monthly revenue, suggesting structured customer retention programs can unlock incremental sales for operators will
Plant-based QSR scaling via franchising and grassroots loyalty—relevant for understanding how niche fast-casual concepts build unit growth and customer retention.
Loyalty platform migration is a real operational headache; this vendor guide covers the real risks (points loss, tier slippage) chains face when switching systems.
Single-restaurant owner case study; influencer/ambassador tactics and menu innovation (girl dinner) may offer signals for micro-segments but lack multi-location operator scale.
A commentator highlights an overlooked in-booth detail—mini creamers as a time-killer for diners—as a potential lever for building repeat visits, suggesting restaurants may overlook small experiential
Chipotle is running a limited-time soccer jersey promotion offering buy-one-get-one deals, signaling an attempt to capitalize on summer sports viewership and drive foot traffic during peak tournament
Small bar-franchise success story — no broader operator takeaway on loyalty strategy or multi-unit growth.