16 stories · last 7 days by relevance
Wendy's is undergoing executive changes, Taco Bell partnered with Olivia Rodrigo, and recent sales data showed gains for independent restaurants—signaling continued industry consolidation pressures an
Restaurant technology has shifted from maximizing order capture across channels to a more strategic, efficiency-focused approach, signaling that operators are prioritizing quality and cost management
PAR Technology has launched Guest360, a platform designed to unify guest data across restaurant transactions.
Canadian Tire and Tim Hortons have launched a partnership to enhance their loyalty programs.
Haidilao is implementing Infobip's data-driven personalization tools to expand its loyalty program globally, signaling how hotpot chains are investing in customer data infrastructure to compete across
QSR Magazine reports that value incentives are undermining restaurant loyalty programs, suggesting operators may need to reconsider how discounts and deals interact with program retention strategies.
Rove, a rewards platform, has expanded to include dining and in-store rewards capabilities alongside its existing offerings.
Jason's Deli and Omnirev leaders will discuss how AI and guest data can drive customer retention and revenue in catering at the Restaurant Catering Workshop in Arlington, Texas on October 6–7.
Chick-fil-A is rolling out its Little Blue Menu test format more broadly, Taco Bell partnered with Olivia Rodrigo for a campaign, and Long John Silver's faces ongoing operational challenges.
Dr Pepper's 'Fansville' campaign, now in its ninth season, uses personalization to drive college football audiences and lift sales, signals the durability of branded entertainment in sports marketing.
Rove, a loyalty program, now operates across 2,000 restaurants and offers up to 14 miles per dollar, instant gift card rewards, and a new app feature.
Consumer-facing promotional listicle with no operator insight into loyalty program mechanics, effectiveness, or multi-location deployment strategy.
Restaurant advertisers on Google and Meta in 2026 are increasingly tying campaigns to first-party guest data and closed-check outcomes rather than clicks alone, signals a shift toward outcome-based me
Vendor-published framework on loyalty program pillars — useful conceptual reference for multi-location operators building or auditing their own programs, but no fresh data or brand case study.
Vendor blog on loyalty-program best practices; generic redemption tactics with no restaurant-brand case studies or new platform capability disclosed.
Vendor how-to on gamified loyalty design mechanics — educational content with no named restaurant brand application.