29 stories · last 7 days by relevance
Restaurant technology has shifted from maximizing order capture across channels to a more strategic, efficiency-focused approach, signaling that operators are prioritizing quality and cost management
Chowbus and Maple have partnered to offer multilingual voice AI ordering technology to restaurants.
PAR Technology has launched Guest360, a platform designed to unify guest data across restaurant transactions.
A restaurant's reservation system captures customer data from busy service nights, creating a record of guest information.
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
The founder of text-message ordering technology claims his platform powers over 800 restaurant brands including major chains like Shake Shack and Panda Express, signaling that SMS remains a viable ord
Haidilao is implementing Infobip's data-driven personalization tools to expand its loyalty program globally, signaling how hotpot chains are investing in customer data infrastructure to compete across
Taco Bell partnered with Olivia Rodrigo for a Baja Blast collaboration, part of broader celebrity marketing efforts across quick-service chains amid ongoing industry leadership changes.
Restaurants are prioritizing first-party digital ordering channels as a strategic focus.
Restaurants are increasing customer technology investments despite traffic remaining 7% below pre-pandemic levels, suggesting operators see tech adoption as essential for competing in a slower-recover
Events and private dining have become important revenue streams for restaurants, but the booking process remains inefficient, according to TripleSeat's CEO.
Owner, a restaurant tech platform, raised $240 million to expand its AI-powered technology and marketing services.
Wonder acquired Salt Hank's, Uber exited its Serve delivery platform, and Qu Foods hired Paul Rubin—three separate moves signaling ongoing consolidation and leadership shifts in restaurant technology
Owner, a platform for local businesses, has raised $240M in funding led by Goldman Sachs Alternatives.
Restaurants are facing online criticism for using AI to generate menus and social media content, though some argue the practice deserves more tolerance.
Rove, a rewards platform, has expanded to include dining and in-store rewards capabilities alongside its existing offerings.
Jeff's Bagel Run, an Orlando bagel chain nearing 40 locations, built its own point-of-sale system rather than adopting off-the-shelf software, signaling that specialized operators may see custom tech
Block is expanding Square's presence in the restaurant sector, though the source does not provide specifics on the expansion strategy or growth trajectory.
Dr Pepper's 'Fansville' campaign, now in its ninth season, uses personalization to drive college football audiences and lift sales, signals the durability of branded entertainment in sports marketing.
Rove, a loyalty program, now operates across 2,000 restaurants and offers up to 14 miles per dollar, instant gift card rewards, and a new app feature.
General influencer marketing advice for food brands — not specific to restaurant chain operations or strategy.
Restaurant advertisers on Google and Meta in 2026 are increasingly tying campaigns to first-party guest data and closed-check outcomes rather than clicks alone, signals a shift toward outcome-based me
General hospitality marketing theory on memory and repeat bookings — applicable but not restaurant-specific and lacks actionable operator takeaway.
Vendor integration (inventory + AP payments) — useful for operators evaluating back-office automation, but low urgency without named brand adoption.
Vendor-published framework on loyalty program pillars — useful conceptual reference for multi-location operators building or auditing their own programs, but no fresh data or brand case study.
Menu engineering and digital ordering optimization can lift margins 4–8 points — a structured framework matters more than design aesthetics.
Integrated menu management software reduces manual work and sync errors across channels, but only if it connects to ordering and loyalty systems.
QR menu execution trends — relevant to restaurant tech but title-only snippet lacks detail on chain adoption or operator takeaway.
Paid vendor content on social-media creative optimization for hospitality — generic martech guidance with limited restaurant-specific application.
