45 stories · last 7 days by relevance
Taco Bell is expanding AI-powered voice ordering in its drive-thrus through a partnership with Omilia, which already operates in nearly 900 U.S. restaurants, signaling continued industry momentum towa
The restaurant industry is experiencing weak hiring, which signals potential market saturation.
Full-service restaurants face mounting staffing challenges as legal labor pathways become unclear, compounding existing pressures from volatile demand and turnover.
Audivi AI has released a new pricing model designed to make drive-thru automation more accessible to quick-service restaurant operators.
Nation's Restaurant News reports on restaurant industry headwinds including mass closures and job losses, alongside Jersey Mike's planned IPO and recent employment data.
Wendy's is investing in digital sales, AI-powered ordering, and menu innovation to address weak customer traffic.
Eric Knott, who scaled PDQ as COO before becoming CEO of Kansas City-based Tiki Taco, joined Restaurant Tech Trends to discuss growth discipline learned from both successes and failures.
Quick-service restaurants are receiving a higher share of citations in AI search results compared to fast-casual chains.
Job cuts are occurring across retail and restaurant chains, according to new employment data.
Labor scheduling is moving to AI — the trade headline signals cost pressure and tech adoption spreading across QSR.
Golden Corral's senior director of franchise business development, Dan Doulen, will speak at the QSR Evolution Conference; he brings over two decades of franchising experience, including prior roles a
Restaurant operators are adopting voice AI technology to capture phone call data as a way to recognize and engage customers across locations, suggesting the phone channel may become a key loyalty and
A restaurant manager reflects on how generic praise like 'good job' misses an opportunity for more meaningful employee recognition that acknowledges specific effort or skill.
QSR Magazine argues that front-of-house labor retention is critical for restaurant operations.
Restaurant technology adoption remains a critical challenge; even sophisticated software fails to deliver value without consistent team engagement, according to a discussion with Decision Logic's CEO
A Cape Town Spur franchise is facing labour abuse allegations, highlighting potential compliance risks within the quick-service restaurant franchise model.
Food service and drinking establishments cut nearly 33,000 jobs in June after a hiring surge earlier in the summer, signaling potential softness in consumer demand or seasonal labor adjustments in the
A restaurant leadership podcast argues that indiscriminate agreement from hospitality leaders drives burnout and suggests that setting organizational boundaries at all levels can help protect leadersh
MarginEdge added real-time cost management, AI forecasting, and back-office automation capabilities to its platform.
Skyline Essentials launched SkAI, an AI forecasting platform designed to help independent and multi-unit restaurant operators predict revenue and labor costs—capabilities historically available mainly
MashMore Potato introduced an AI operating system it says is reducing management workload at its Albany location; the company frames this as a step toward making its model more scalable and software-d
A Binghamton, New York operator built a five-concept portfolio within one block after acquiring a university bar at age 21 through seller financing, suggesting that owner-operator experience and geogr
Sacramento sushi chain Mikuni settled a lawsuit with former employees for $2.25 million, signaling ongoing wage-and-hour compliance risks for regional restaurant operators.
7shifts released findings on restaurant employee priorities for 2026, signaling where operators may need to focus retention and management efforts.
Jack in the Box's turnaround effort is being pressured by inflation and California labor costs, signaling broader challenges facing QSR operators managing profitability in a cost-intensive environment
A podcast episode featuring a steakhouse general manager discusses leadership practices and financial systems that distinguish high-performing restaurant managers from average ones.
A report indicates quick-service restaurants are receiving higher citation shares than fast-casual chains in AI search results.
California has enacted a law requiring chain restaurants to label allergens on menus.
Executive transitions at $10B+ brands, earnings momentum at casual-dining leader, and labor strategy shifts signal shifts in how chains manage growth and workforce engagement.
A 2026 survey finds 22% of diners use AI for restaurant recommendations, yet 83% of restaurants don't appear in AI responses, signaling that most operators lack the verified data infrastructure needed
Wage-dispute headline signals labor risk but lacks detail on brand, scale, or systemic lesson for operators.
Restaurant operators are being urged to look beyond rapid hiring as a solution to high turnover, with a focus on examining kitchen complexity as a root cause.
Beef-a-Roo has secured payroll funding and is restructuring operations, with several locations temporarily closed during the process.
U.S. job additions fell sharply to 57,000 in June, ending a hiring run—a slowdown that signals potential cooling in consumer spending power, a key driver of restaurant traffic and spending.
A US appeals court upheld a Los Angeles-area ban on gas appliances, suggesting municipalities have legal authority to enforce such restrictions on restaurant equipment.
US job growth decelerated in June while labor force participation fell to a five-year low, signaling potential tightening in the labor market for restaurant hiring.
Grocery staffing challenges — adjacent to restaurant labor issues but not restaurant-focused.
As food runner responsibilities expand beyond table delivery, the article examines whether their compensation has kept pace with evolving job demands.
Broad H1 marketing spend trends mention AI but lack restaurant-specific data or outcomes.
Beef-a-Roo has closed some restaurant locations as it restructures following a compensation-related incident.
Regulatory scrutiny of a Korean grill operator — likely labor or compliance issue, but no detail on whether it signals broader multi-location chain risk.
Regulatory dispute over employee monitoring — potentially relevant to labor compliance, but local scope and missing context limit broad applicability.
International labor-automation trend offers tangential signal on tech adoption for staffing, but non-US focus limits direct relevance.
AI visibility platform could tangentially help restaurant brands control their appearance in LLMs, but not directly operational or marketing-focused for QSR chains.
Labor unrest at a small regional chain — limited relevance unless Beef-a-Roo operates 25+ locations nationally.