34 stories · last 7 days by relevance
Taco Bell is expanding AI-powered voice ordering in its drive-thrus through a partnership with Omilia, which already operates in nearly 900 U.S. restaurants, signaling continued industry momentum towa
Thanx has integrated its first-party ordering system directly into Square's POS platform, combining Thanx's ordering interface with Square's commerce infrastructure.
Jersey Mike's filed for a public listing on the NYSE under ticker JMKE, signaling confidence in the sandwich chain's business model and potentially unlocking capital for expansion or franchisee buyout
Audivi AI has released a new pricing model designed to make drive-thru automation more accessible to quick-service restaurant operators.
Pizza Ranch has selected NCR Voyix to manage restaurant operations across its system, signaling a shift toward modernizing point-of-sale and back-office infrastructure.
Nation's Restaurant News reports on restaurant industry headwinds including mass closures and job losses, alongside Jersey Mike's planned IPO and recent employment data.
Wendy's is investing in digital sales, AI-powered ordering, and menu innovation to address weak customer traffic.
Woof Gang Bakery, a pet-food-focused bakery brand, has secured private equity backing from Great Hill Partners.
Inspira has provided ₹1,800 crore in credit financing to fuel a Burger King India acquisition, signaling continued consolidation activity in the Indian QSR market.
Eric Knott, who scaled PDQ as COO before becoming CEO of Kansas City-based Tiki Taco, joined Restaurant Tech Trends to discuss growth discipline learned from both successes and failures.
Quick-service restaurants are receiving a higher share of citations in AI search results compared to fast-casual chains.
Jollibee launched new chicken nuggets, a move the market views as potentially supporting its U.S. IPO ambitions and franchised expansion plans.
Labor scheduling is moving to AI — the trade headline signals cost pressure and tech adoption spreading across QSR.
Restaurant operators are adopting voice AI technology to capture phone call data as a way to recognize and engage customers across locations, suggesting the phone channel may become a key loyalty and
Restaurant technology adoption remains a critical challenge; even sophisticated software fails to deliver value without consistent team engagement, according to a discussion with Decision Logic's CEO
GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
Liberty Mutual provided $320 million in financing to inKind, a platform designed to help restaurants access capital for expansion, renovations, and operational needs.
MarginEdge added real-time cost management, AI forecasting, and back-office automation capabilities to its platform.
Skyline Essentials launched SkAI, an AI forecasting platform designed to help independent and multi-unit restaurant operators predict revenue and labor costs—capabilities historically available mainly
MashMore Potato introduced an AI operating system it says is reducing management workload at its Albany location; the company frames this as a step toward making its model more scalable and software-d
Quick-service restaurants are deploying incremental technology upgrades like digital menus and tablets, along with outsourced services, to address drive-thru inefficiencies such as slow service and or
Commerce media platforms struggle with measuring ad impact due to probabilistic attribution and modeled incrementality, but in-store data offers a potential solution to verify whether digital ads tran
A report indicates quick-service restaurants are receiving higher citation shares than fast-casual chains in AI search results.
Palmer Digital Group has launched a dual-concept fast casual restaurant chain under the Canopy brand.
POS and kitchen automation platform announcement — vendor content marketing with no named restaurant partner or adoption data.
SpotOn's showroom expansion is a vendor go-to-market play; relevant only if the showroom model signals new product or pricing shifts that affect multi-location operator adoption.
A 2026 survey finds 22% of diners use AI for restaurant recommendations, yet 83% of restaurants don't appear in AI responses, signaling that most operators lack the verified data infrastructure needed
POS migration and IT infrastructure challenges are top operator pain points — strong tech infrastructure underpins guest experience and operational efficiency.
Broad H1 marketing spend trends mention AI but lack restaurant-specific data or outcomes.
A New York Knicks superstar has taken an equity stake in a salad chain, signaling athlete investment in the restaurant sector.
Guide to payment-processing fee strategies (surcharging, discounting, dual pricing) — evergreen cost-control tactic relevant to all multi-location operators' margins.
Vendor content on QSR software performance — no new product or case study with real chain data makes this generic martech positioning.
Vendor interview about POS, Wi-Fi, and IT support — useful operational context but primarily F3 Technologies' marketing pitch to independent and multi-unit operators.
AI visibility platform could tangentially help restaurant brands control their appearance in LLMs, but not directly operational or marketing-focused for QSR chains.
