18 stories · last 7 days by relevance
Taco Bell is expanding AI-powered voice ordering in its drive-thrus through a partnership with Omilia, which already operates in nearly 900 U.S. restaurants, signaling continued industry momentum towa
Audivi AI has released a new pricing model designed to make drive-thru automation more accessible to quick-service restaurant operators.
Federal health agencies are investigating a multistate cyclosporiasis outbreak linked to an unknown food source affecting 18 states, signaling ongoing vulnerabilities in fresh produce supply chain saf
Wendy's is investing in digital sales, AI-powered ordering, and menu innovation to address weak customer traffic.
Eric Knott, who scaled PDQ as COO before becoming CEO of Kansas City-based Tiki Taco, joined Restaurant Tech Trends to discuss growth discipline learned from both successes and failures.
Quick-service restaurants are receiving a higher share of citations in AI search results compared to fast-casual chains.
Labor scheduling is moving to AI — the trade headline signals cost pressure and tech adoption spreading across QSR.
Restaurant operators are adopting voice AI technology to capture phone call data as a way to recognize and engage customers across locations, suggesting the phone channel may become a key loyalty and
Restaurant technology adoption remains a critical challenge; even sophisticated software fails to deliver value without consistent team engagement, according to a discussion with Decision Logic's CEO
MarginEdge added real-time cost management, AI forecasting, and back-office automation capabilities to its platform.
Skyline Essentials launched SkAI, an AI forecasting platform designed to help independent and multi-unit restaurant operators predict revenue and labor costs—capabilities historically available mainly
MashMore Potato introduced an AI operating system it says is reducing management workload at its Albany location; the company frames this as a step toward making its model more scalable and software-d
A report indicates quick-service restaurants are receiving higher citation shares than fast-casual chains in AI search results.
Restaurant chains may face new requirements to disclose full food ingredient information to consumers.
A 2026 survey finds 22% of diners use AI for restaurant recommendations, yet 83% of restaurants don't appear in AI responses, signaling that most operators lack the verified data infrastructure needed
Broad H1 marketing spend trends mention AI but lack restaurant-specific data or outcomes.
Routine health violation closure story — no systemic trend or brand-specific exposure for multi-location operators.
AI visibility platform could tangentially help restaurant brands control their appearance in LLMs, but not directly operational or marketing-focused for QSR chains.
