Free webinar will teach restaurant operators how AI can personalize offers
A free webinar is being offered to teach restaurant operators how to use AI for personalizing customer offers.

973 stories · last 30 days by relevance
A free webinar is being offered to teach restaurant operators how to use AI for personalizing customer offers.

New data links workplace meals to higher productivity, employee retention, and office return rates, signaling a catering growth opportunity for restaurants willing to serve corporate clients.

Union organizing acceleration and minimum-wage ballot rejection signal shifting labor politics — operators in multi-state chains should monitor federal and state labor law changes.
Multi-location catering operators face a tension between enforcing brand standards and preserving local menu flexibility, which the source identifies as a key revenue driver.

Successful catering operations follow a staged maturity model; operators who recognize their current stage and invest strategically tend to scale catering revenue more effectively than those who don't

A white paper argues AI can help restaurants capitalize on delivery demand surges during major events like the 2026 World Cup by optimizing orders, menus, and operations.


GoTo Foods has appointed Ama Romaine as executive vice president and general counsel.

Pizza Hut is relaunching its BOOK IT! promotional program for a limited period.

McDonald's Holdings Co Japan is relying on its franchise model as a foundation for sustained growth amid domestic market conditions.
Glory Days Grill is reintroducing its seasonal Lobster Roll across all 36 U.S. locations through July 31st, signaling continued reliance on limited-time offerings to drive traffic during summer months

Joe & the Juice is pursuing U.S. expansion while working to preserve the brand identity that drove its growth.

Luckin Coffee is installing self-ordering kiosks at its New York City locations alongside its mobile app, as the chain expands with two new stores in the city.

A restaurant news roundup covering developments at Domino's, LongHorn Steakhouse, Starbucks, and Wendy's.

The restaurant industry is in its weakest state since the Great Recession, making incremental improvements to sales or operations newly significant.

Emerging fast-casual brand shares playbook on scaling from 15 to multi-state franchising while leveraging catering as outsized revenue channel and placing strategic AI bets.
Chipotle's COO discussed loyalty and rewards strategies on a podcast, signaling the chain's focus on repeat customer engagement through gamified or incentive-based approaches.

CEO case study on menu/model simplification and franchisee alignment — useful playbook for multi-unit operators managing complexity.
McDonald's unveiled a comprehensive strategy called McDonald's Next at its worldwide convention in Las Vegas, signaling the company is positioning itself to adapt across multiple business dimensions.
A New York-based apartment seller completed a $27.5 million 1031 exchange into a five-property Florida portfolio anchored by 7-Eleven, Chipotle, Wawa, and Starbucks locations, reflecting a broader shi
Restaurant chains may face new requirements to disclose full food ingredient information to consumers.
QSR Magazine examines key integration challenges for restaurant leaders acquiring new brands, though the snippet does not specify which acquisition or integration issues are highlighted.
Donatos' people-first culture and automation strategy (sauce applied in 7 seconds, fully automated kitchen) offer a model for scaling pizza without losing hospitality and consistency.

A 38-year-old steakhouse chain has closed 21 locations with additional closures planned, signaling ongoing pressure on traditional steakhouse operators.
A new fast food chain has become the No. 1 ranked restaurant, displacing Chick-fil-A from the top position.
Bundle strategy is spreading across chains as a pricing and traffic lever — relevant to menu and promotional planning for multiunit operators.
SoundHound reports its drive-thru AI is generating return on investment, raising the question of whether the technology can be deployed across the restaurant industry at scale.
Black Box Intelligence published a summary of restaurant industry trends observed in May 2026.

Red Robin announced two additional refranchising agreements, continuing its shift toward a franchise-heavy operating model.
American Express announced a proposed acquisition of TheFork, a European restaurant booking platform, signaling the payments giant's expansion into dining discovery and reservation services.
Multi-unit closures signal distress or portfolio restructuring — relevant for tracking casual-dining consolidation and franchisee sustainability.
Feature on a single fine-dining opening in Chicago; fine-dining staffing challenges and menu positioning lack relevance to multi-location operators.

Moe's has launched a build-your-own meal kit offering.
Keke's Breakfast Cafe is targeting Knoxville, Tennessee for franchise expansion.
Shake Shack's positioning within its sector was noted in an ad hoc news update.
Resy faces criticism over its reservation platform interface, signaling potential friction in how diners book at restaurants and suggesting the market may be opening to alternatives.

Structured succession planning at a restaurant-technology leader demonstrates how multi-unit operators should develop internal leaders before external search becomes necessary.
A Toast survey of 1,466 U.S. adults found that 64% of guests discovered new restaurants in 2025, suggesting diners are increasingly balancing exploration with loyalty to established favorites.
Peter Piper Pizza is testing a redesigned prototype location in Mesquite, Texas that combines its longstanding family appeal with modern digital features and expanded adult amenities, signaling an eff

FSIS detected Listeria in Taher Inc.'s Chicken Caesar wraps sold at Holiday stores in Minnesota and Wisconsin, signaling persistent food safety vulnerabilities in retail prepared-food supply chains th
Dog Haus has partnered with Keurig Dr Pepper to serve the company's beverages across its locations, including in fountain, ready-to-drink, and cocktail formats.

Global Payments announced enhanced restaurant technology integrating point-of-sale, payments, and commerce capabilities.
Restaurants can protect margins through deliberate food cost reduction strategies, signaling that operational efficiency remains a key lever for profitability in a high-cost environment.

Fine-dining group expansion into secondary market signals confidence in urban revival — relevant for premium-segment real estate strategy.

Haven Hot Chicken, a nine-unit Connecticut chain, is pursuing franchise growth under the operational approach of Peter Cancro, founder of Jersey Mike's Subs.

Togo's is opening a technology-focused prototype location and using broker-sourced leads for expansion.

Catering and takeout operate as distinct business models, and applying the same technology platform to both may limit performance in each.

A national Tex-Mex chain has closed all of its company-owned locations, signaling potential operational or financial stress in the segment.
QSR Magazine examines the practical steps restaurant franchisees should consider when private equity acquires their franchise system.
Salt & Straw has launched a nationwide loyalty program.
