Hungry Howie’s latest Cartwheel delivery partner
Hungry Howie's has added a new delivery partner to its Cartwheel program.

198 stories · last 30 days by relevance
Hungry Howie's has added a new delivery partner to its Cartwheel program.

Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.

Restaurant technology has shifted from maximizing order capture across channels to a more strategic, efficiency-focused approach, signaling that operators are prioritizing quality and cost management

Chowbus and Maple have partnered to offer multilingual voice AI ordering technology to restaurants.
Fast-casual operators from Hot Head Burritos, Smoothie King, and Kraft Heinz are sharing insights on executing brand collaborations successfully at an industry conference.

PAR Technology has launched Guest360, a platform designed to unify guest data across restaurant transactions.
A restaurant's reservation system captures customer data from busy service nights, creating a record of guest information.
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
The founder of text-message ordering technology claims his platform powers over 800 restaurant brands including major chains like Shake Shack and Panda Express, signaling that SMS remains a viable ord
Haidilao is implementing Infobip's data-driven personalization tools to expand its loyalty program globally, signaling how hotpot chains are investing in customer data infrastructure to compete across
Taco Bell partnered with Olivia Rodrigo for a Baja Blast collaboration, part of broader celebrity marketing efforts across quick-service chains amid ongoing industry leadership changes.
McDonald's U.S. same-store sales grew only 0.8% in Q2, missing internal targets and falling slightly negative in April, signaling potential weakness in its value positioning relative to competitor off

Taco Bell partnered with Olivia Rodrigo to co-create a Baja Blast variant, signaling continued celebrity collaboration as a lever for beverage differentiation in QSR.

Google has launched AI-powered ordering in Google Maps, signaling a renewed push to position itself as a central commerce platform for restaurant discovery and transactions.

Restaurants are prioritizing first-party digital ordering channels as a strategic focus.
Restaurants are increasing customer technology investments despite traffic remaining 7% below pre-pandemic levels, suggesting operators see tech adoption as essential for competing in a slower-recover
Panera replaced its surprise-and-delight rewards model with a points-based program featuring premium tiers, shifting toward predictable redemption value and member control.

Panera Bread has launched a tiered, points-based loyalty program designed to increase perceived value and member engagement through clearer reward mechanics.

Chipotle enlisted 100 creators to produce unscripted social and TV content showcasing the preparation of new menu items Pollo Asado and Chili Lime Chips, signaling a shift toward creator-led authentic
Panera appointed Andrew Rebhun as Chief Marketing Officer, tasking him with oversight of brand, digital, loyalty, menu innovation, and media functions.

Del Taco is launching a new catering platform as part of its Project Del Sunrise expansion roadmap, beginning September 3.
Taco Bell redesigned its loyalty program with features including a 'My Menu' tool that saves favorite orders and customizations and personalizes recommendations.

Events and private dining have become important revenue streams for restaurants, but the booking process remains inefficient, according to TripleSeat's CEO.
Deliverect and Bounteous announced a partnership to integrate their platforms for restaurant digital ordering. The collaboration signals how restaurant-tech vendors are bundling services to simplify m

Denny's launched a national catering program powered by ezCater, creating a new off-premise sales channel for participating franchise locations.

Qu has appointed Paul Rubin as Chief Product & Technology Officer as the company positions itself to help restaurant operators adopt AI and edge technologies.

Taco Bell launched a redesigned app amid strong digital adoption, with nearly half of U.S. sales now flowing through digital channels and loyalty membership growing 30 percent year-over-year.

Chipotle is relaunching its Chipotle IQ trivia game for Rewards members in the U.S. and Canada, offering over $1 million in free food as prizes—a move that signals the brand's continued focus on deepe

SevenRooms' CEO discusses company developments a year after its acquisition.

Sandwich chains are using loyalty programs to differentiate in a crowded segment where the format's versatility—spanning indulgent to health-focused options—makes menu competition intense.

Square has been designated as OpenTable's preferred point-of-sale partner, signaling closer integration between the two platforms for restaurant operators.

7 Brew launched a new app and redesigned its loyalty program, which the brand expects could strengthen sales and data collection.

Celebrity co-creation of limited-time beverages drives trial and social buzz—a scalable playbook for QSR brands chasing Gen Z traffic and shareability.

Divine app has launched publicly, implemented a ban on AI-generated content, and signed a partnership with Taco Bell.

Tock has integrated its restaurant reservation inventory into Resy's platform, expanding access to Tock-managed bookings alongside wine venues.
Papa Johns reported a North America same-store sales decline of 8.3% in Q2 and made changes to its marketing leadership, signaling the chain is adjusting strategy amid domestic headwinds.

Square is deepening its integration with OpenTable and Toast with Resy to give restaurants enhanced reservation data, signaling consolidation in how operators access booking insights across major plat

Chipotle partnered with creator Salish Matter to introduce a limited-time Kid's Quesadilla through its app and website, marking the brand's first creator-led Kid's Meal offering.

7 Brew is launching its first mobile app on August 12, featuring advance ordering, drink customization, and rewards tracking—a digital move common among growing beverage chains to drive convenience an

FSR Magazine examines how AI is emerging in restaurant kitchens and operations, noting that the industry lacks established best practices for implementing the technology across multiple locations and

Toast is positioning AI tools as a solution to help restaurant operators find operational efficiencies, betting that time constraints prevent most restaurants from implementing such technologies indep

QSR Evolution Conference is adding a Startup Alley exhibition space to showcase emerging restaurant technology and culinary innovations.

Red Robin is using data-driven marketing to identify and re-engage lapsed customers, suggesting targeted retention strategies are becoming a competitive tool in casual dining.

Chipotle placed content creators in its kitchens as part of a restaurant-focused marketing initiative.
Little Caesars has partnered with NFL players Justin Jefferson, Jared Goff, and George Kittle for a marketing campaign.

Dave's Hot Chicken's CMO discusses the chain's approach to AI, using it for backend operations like customer data and financial analysis while excluding it from creative and content work.

Some restaurant operators are using AI to develop their own software rather than buying from vendors, a shift that suggests the traditional build-versus-buy calculus may be changing in the tech-enable

Fast-food chains are scaling back aggressive marketing efforts, signaling a recognition that operational and promotional complexity may be undermining returns.
