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Panera makes major change to how customers earn rewards
Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
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Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.
Fast-casual operators from Hot Head Burritos, Smoothie King, and Kraft Heinz are sharing insights on executing brand collaborations successfully at an industry conference.
Chipotle launched a '100 Creators' campaign with an apparent openness theme, suggesting the brand is emphasizing accessibility and inclusion in its creator partnership strategy.
Case study of a regional chain's loyalty marketing leadership — useful for peer benchmark, but limited to vendor audience context.