29 stories · last 7 days by relevance
California Pizza Kitchen has installed a pizza vending machine at Dayton airport, expanding its off-premise availability.
Hungry Howie's has added a new delivery partner to its Cartwheel program.
Full-service restaurants have shifted their delivery strategy from simply launching a channel to optimizing operations across kitchens and labor models, signaling that delivery management is now a cor
Uber cut 10% of its workforce (3,300 jobs) as part of a reorganization aimed at streamlining operations, signaling pressure to improve efficiency amid competition in ride-sharing and delivery.
Chick-fil-A is closing its remaining Little Blue Menu location in College Park, Maryland, and will convert it to a standard Chick-fil-A format, signaling a shift away from its delivery-focused experim
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
Industry experts are examining the potential federal definition of ultra-processed foods and its implications for restaurant operators, signaling possible regulatory shifts ahead.
Starbucks is discontinuing a blending powder after baristas reported respiratory issues from airborne particles, aligning the change with its seasonal menu shift.
Restaurants are exploring Gen X and Baby Boomer hiring as a potential response to labor turnover, signaling a shift toward older demographics who may bring different workforce characteristics than you
Starbucks is facing pressure from pro-labor investors seeking to separate board chair and CEO roles while workers' union seeks consumer boycott support over contract negotiations.
Wonder laid off approximately 150 employees, representing 7% of its workforce, as part of a streamlining effort.
Del Taco is launching a new catering platform as part of its Project Del Sunrise expansion roadmap, beginning September 3.
Daily tip payout systems are gaining adoption in restaurants, offering staff faster access to earnings and greater financial visibility.
An industry analysis piece examines operational challenges ahead for 2026, signaling that restaurants face continued cost and margin pressures in the coming year.
A new study claims a proposed $25 minimum wage could cost 5 million jobs, raising questions about what wage increase restaurant operators might find acceptable.
Cash-based labor practices highlight wage/compliance risks and operational complexity that chains need to address as regulatory scrutiny intensifies.
Case study on franchisee workforce practices — value depends on whether story reveals replicable retention tactics or operator cost-saving strategies.
Delivery Hero is emphasizing subscription services as a competitive strategy ahead of Uber's planned acquisition. The shift toward recurring revenue models signals the company's focus on customer rete
Immigration enforcement is increasingly targeting restaurants.
Uber's restructuring toward robotaxis and delivery automation may reshape delivery economics for restaurant partners, though the impact on margin and volume timing remains unclear.
A gas station chain is adding White Castle vending machines to its locations.
A restaurant president characterized teen fryer violations as an unintentional error after the company faced $62,000 in child labor penalties, suggesting ongoing compliance challenges in restaurant op
Single celebrity-backed delivery brand adding dine-in is not a multi-location chain story — no operator takeaway for a 25+ unit brand.
New Jersey restaurants must shift to a request-only model for plastic utensils and condiment packets starting August 1st, signaling states' growing regulatory pressure on operators to reduce single-us
Episode on labor cost strategy — useful if it covers actionable tactics (scheduling, mix, retention) that multi-unit operators can apply.
A California dining chain closed all seven of its locations and laid off approximately 300 workers, prompting a lawsuit.
Tropical Grille paid over $700,000 in fines following federal investigators' discovery of child labor and wage violations at the restaurant.
Founder argues against knee-jerk cost-cutting in downturns — signals that operational resilience, not margin preservation alone, matters to multi-unit operators navigating inflation and labor pressure
Single-brand labor/closure incident — local cautionary tale but not a systemic trend affecting multi-location operators.