Restaurant Technology News
McDonald’s Pushes Digital Transformation with AI and Cloud Innovation |
McDonald's is advancing its digital transformation efforts through AI and cloud technology adoption.
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McDonald's is advancing its digital transformation efforts through AI and cloud technology adoption.
McDonald's is expanding technology investments focused on speed, loyalty, and operational efficiency.
SoundHound AI has partnered with McDonald's to deploy AI-powered drive-thrus, signaling accelerating automation in QSR ordering.
McDonald's is implementing AI capabilities in its fast-food operations.
McDonald's is banking on the Snack Wrap to drive sales growth.
McDonald's is implementing AI managers in its restaurants, signaling a broader shift toward automation in labor-intensive front-of-house and back-of-house operations.
McDonald's is deploying AI across 43,000 locations to accelerate service, signaling broader momentum in the QSR sector toward automation as a tool to reduce operational pressure.
McDonald's has ended its AI-powered drive-through pilot after the system made notable order errors, signaling challenges in deploying machine learning to high-volume customer-facing operations.
McDonald's 2019 technology acquisitions are being re-evaluated, signaling potential shifts in the company's digital strategy or outcomes.
McDonald's has discontinued its AI drive-thru ordering pilot, signaling potential challenges in deploying automated ordering technology at scale.
Analysis of why McDonald's loyalty model benefits from personalization AI — illustrates the case for point-value segmentation that competitors must now match.
McDonald's attributes satisfaction gains to speed and personalization (AI-driven) — a clear signal that AI-powered ordering and recommendations are now baseline expectations.
McDonald's AI ordering system has drawn complaints from TikTok users reporting malfunctions, signaling potential friction in the chain's digital ordering rollout.
McDonald's announced plans to accelerate restaurant expansion while simplifying certain operational programs.
McDonald's restaurants in Russia have reopened under a new local brand following the company's exit from the market, removing the Big Mac and other signature menu items.
McDonald's beat revenue estimates, driven in part by strong U.S. drive-thru demand, signaling continued consumer reliance on off-premise dining channels.
Corporate benefits policy may signal wage/benefits pressure among quick-service chains competing for talent.
McDonald's has deployed AI at drive-thru locations that predicts customer orders before they're placed, signaling the chain's push to optimize throughput and personalization in high-traffic ordering s
General opinion piece on data privacy and McDonald's data practices — not an operator-facing business development story.
McDonald's acquired an AI company for $300 million, signaling continued investment in technology infrastructure across its operations.
McDonald's has established new animal welfare standards for chickens in its supply chain.
McDonald's has made changes to the Big Mac as it navigates a broader restaurant industry slowdown.
McDonald's is prioritizing technology and faster service as part of its U.S. turnaround strategy.
A McDonald's operator faces a lawsuit following a hepatitis A exposure incident at one of its locations.