362 stories · last 30 days by relevance
A restaurant manager reflects on how generic praise like 'good job' misses an opportunity for more meaningful employee recognition that acknowledges specific effort or skill.
Vibe Restaurants is opening its 100th Wingstop location in Wichita on July 8, marking a milestone in the franchisee's expansion.
Pizza Hut partnered with SMG to consolidate customer feedback from surveys, reviews, and delivery platforms into a unified system, signaling the industry's shift toward integrated customer experience
Fuzzy's Taco Shop is running a summer promotion through August 30 featuring limited-time menu items, rewards offers, and events designed to drive repeat visits and engagement during peak season.
Sweetgreen's leadership met with Chili's CEO Kevin Hochman, a executive known for operational turnarounds, signaling the chain may be exploring strategies from the casual-dining sector to address its
GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
A Woody's Bar-B-Q franchisee in Florida filed for bankruptcy a second time in three years, citing rising food costs, management issues, and expensive merchant cash advance financing as contributing fa
Ten restaurant chains including Portillo's, Potbelly, and Wingstop are leading menu innovation focused on bold flavor profiles.
Restaurant operators in major U.S. metros are paying elevated commercial real estate costs for dine-in space even as delivery orders grow, creating a potential mismatch between lease expenses and cust
American Express acquired TheFork for $700 million as part of a broader wave of restaurant-tech dealmaking in June.
Darden Restaurants credits its portfolio strategy for growing contributions from LongHorn Steakhouse and Yard House, signaling the value of brand diversification across price points and occasion types
Liberty Mutual provided $320 million in financing to inKind, a platform designed to help restaurants access capital for expansion, renovations, and operational needs.
Smalls Sliders has launched Soda Shakes, a line of concentrated syrups developed with Coca-Cola.
Food service and drinking establishments cut nearly 33,000 jobs in June after a hiring surge earlier in the summer, signaling potential softness in consumer demand or seasonal labor adjustments in the
SoundHound AI is introducing voice and agentic AI capabilities for restaurant ordering, drive-thru, and guest service operations, signaling that voice technology is transitioning from experimental to
Domino's CEO Russell Weiner is retiring, marking a leadership transition at the pizza chain.
Yum Brands sold its Pizza Hut operations to private equity firm LongRange, with leadership citing the brand's recognition and LongRange's capability to support future growth.
McDonald's appointed Bryan Brown, a former Raising Cane's development executive, as U.S. chief development officer to oversee domestic growth strategy.
Papa John's CFO Ravi Thanawala is departing after leading turnaround efforts and serving in an interim leadership role over the past three years.
Skyline Essentials launched SkAI, an AI forecasting platform designed to help independent and multi-unit restaurant operators predict revenue and labor costs—capabilities historically available mainly
TouchBistro is positioning its POS platform as a unified system for orders, payments, operations, and guest engagement, signaling a shift in how restaurant operators evaluate POS beyond traditional tr
Restaurant chain closures have accelerated, with the share of chains shuttering 10% or more of locations nearly doubling since 2023, mirroring pre-pandemic closure patterns.
Domino's appointed Joe Jordan as its next CEO after 15+ years with the company across innovation, marketing, international, and operations roles.
Domino's CEO Russell Weiner is retiring from the chief executive role at end of September and transitioning to executive chairman, ending a tenure marked by leadership of the chain's major turnaround
Futurist op-ed on long-term trends — speculative and generic, lacks concrete operator takeaways or data.
Outback Steakhouse is offering 60 wings for $60 through July 25 via curbside or delivery, a limited promotion timed to World Cup viewing occasions.
Domino's is distributing $1 million in rewards to loyalty members following a penalty card issued to U.S. soccer player Folarin Balogun during a World Cup match, triggering a promotional commitment th
Your Pie, an Ischia-inspired pizza chain with customizable brick-oven offerings, is targeting Wilmington, North Carolina for expansion, signaling confidence in regional demand for fast-casual pizza co
Restaurant brands are increasingly centering their apps around loyalty programs, personalization, and direct customer engagement rather than just order-ahead convenience, signaling a shift toward usin
Wonder is partnering with Zipline to add drone delivery to most of its Texas locations by the end of 2027.
Pizzana, a full-service Neapolitan pizza concept, appointed former Playa Bowls executive Dan Harmon as CEO and relocated its headquarters from Los Angeles to Dallas, with franchise expansion planned f
Piada Italian Street Food is pursuing national expansion and seeking a capital partner, with CEO Lance Juhas framing the timing as earned readiness for growth.
Social-first growth playbook — organic content scaled The Taco Spot to 400-unit pipeline, showing how brands can use owned channels to accelerate franchising velocity.
Chipotle's COO discussed the chain's technology investments in back-of-house operations as part of its strategy to attract and retain younger diners.
Industry observers identify three focus areas for restaurant success in 2026: omnichannel customer experience, transaction tracking as a performance metric, and leadership investment.
Restaurants are increasingly treating catering as a dedicated sales channel rather than an ad-hoc service, suggesting a shift toward more systematic catering operations and revenue capture.
Quick-service restaurants are deploying incremental technology upgrades like digital menus and tablets, along with outsourced services, to address drive-thru inefficiencies such as slow service and or
Bad Ass Coffee of Hawaii is opening its first New Jersey location in Wall on July 18, signaling the brand's geographic expansion beyond its traditional Hawaiian market.
Hopdoddy Burger Bar's CEO Jeff Chandler discusses the burger chain's sale to Founders Table Restaurant Group on a restaurant finance podcast.
Restaurant chains have faced pressure to maintain profitability as consumer purchasing power diverges, with most struggling to manage cost increases since 2021.
A growing share of major U.S. restaurant chains closed 10% or more of their locations last year, suggesting heightened operational or financial stress across the industry.
Dynamic pricing, subscription programs, and vending machines were once touted as restaurant tech solutions but have largely faded from the industry.
The National Restaurant Association expects restaurants and bars to hire fewer workers this summer amid a stagnant market.
Pending Senate legislation aims to expedite union organizing processes in the workplace.
Recent data shows continued weakness in fast-food traffic and consumer spending, signaling ongoing pressure on restaurant sales momentum.
Another Broken Egg Cafe promoted Chris Eby to VP of Development, signaling continued commitment to franchise expansion as the brand scales its presence.
Yelp is integrating AI-powered guest management tools into its restaurant platform, connecting discovery and operations workflows; this suggests a shift toward consolidating reservation, waitlist, and
Einstein Bros. plans to open 300 new locations by 2030, aiming to exceed 1,000 units as the bagel category gains traction.
Bareburger is launching a blended burger made with beef and roasted mushrooms across its locations starting mid-June, signaling growing restaurant interest in health-positioned burger innovations to a
Bojangles attributed business growth to drive-thru improvements enabled by AI and operational insights focused on consistency.
