Hungry Howie’s latest Cartwheel delivery partner
Hungry Howie's has added a new delivery partner to its Cartwheel program.

272 stories · last 30 days by relevance
Hungry Howie's has added a new delivery partner to its Cartwheel program.

Chipotle is simultaneously launching two limited-time offerings—a reformulated Pollo Asado and new Chili Lime Chips—marking the first time the chain has run dual LTOs at once, suggesting a bid to driv

McDonald's loyalty program collects granular customer data including visit frequency predictions and churn scores, illustrating how QSR operators now build detailed behavioral profiles that extend wel

Wendy's is undergoing executive changes, Taco Bell partnered with Olivia Rodrigo, and recent sales data showed gains for independent restaurants—signaling continued industry consolidation pressures an
Original ChopShop is launching a dinner-focused promotion called 'Feel Good Nights' featuring new bowl options and a loyalty offer to drive weeknight traffic.

Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.

Restaurant technology has shifted from maximizing order capture across channels to a more strategic, efficiency-focused approach, signaling that operators are prioritizing quality and cost management

Chowbus and Maple have partnered to offer multilingual voice AI ordering technology to restaurants.
Major QSR's first-ever loyalty program represents a late-to-market entrant entering a table-stakes competitive battleground with 100+ units expected.
Fast-casual operators from Hot Head Burritos, Smoothie King, and Kraft Heinz are sharing insights on executing brand collaborations successfully at an industry conference.

PAR Technology has launched Guest360, a platform designed to unify guest data across restaurant transactions.
McDonald's is testing whether international markets can sustain growth through value deals, menu innovation, and loyalty initiatives despite ongoing consumer pressure.
Canadian Tire and Tim Hortons have launched a partnership to enhance their loyalty programs.
Applebee's, an official NFL sponsor, is offering a season-long promotional pass for free boneless wings to drive gameday traffic during football season.

Over half of Americans support rounding up purchases for charity, signaling potential for QSRs to mobilize customer bases for fundraising tied to education, hunger, and disaster relief causes.

A restaurant's reservation system captures customer data from busy service nights, creating a record of guest information.
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
The founder of text-message ordering technology claims his platform powers over 800 restaurant brands including major chains like Shake Shack and Panda Express, signaling that SMS remains a viable ord
Haidilao is implementing Infobip's data-driven personalization tools to expand its loyalty program globally, signaling how hotpot chains are investing in customer data infrastructure to compete across
Taco Bell partnered with Olivia Rodrigo for a Baja Blast collaboration, part of broader celebrity marketing efforts across quick-service chains amid ongoing industry leadership changes.
McDonald's U.S. same-store sales grew only 0.8% in Q2, missing internal targets and falling slightly negative in April, signaling potential weakness in its value positioning relative to competitor off

QSR Magazine reports that value incentives are undermining restaurant loyalty programs, suggesting operators may need to reconsider how discounts and deals interact with program retention strategies.
Taco Bell partnered with Olivia Rodrigo to co-create a Baja Blast variant, signaling continued celebrity collaboration as a lever for beverage differentiation in QSR.

Google has launched AI-powered ordering in Google Maps, signaling a renewed push to position itself as a central commerce platform for restaurant discovery and transactions.

Restaurants are prioritizing first-party digital ordering channels as a strategic focus.
Restaurants are increasing customer technology investments despite traffic remaining 7% below pre-pandemic levels, suggesting operators see tech adoption as essential for competing in a slower-recover
Panera replaced its surprise-and-delight rewards model with a points-based program featuring premium tiers, shifting toward predictable redemption value and member control.

Panera Bread has launched a tiered, points-based loyalty program designed to increase perceived value and member engagement through clearer reward mechanics.

Loyalty program fraud is now a material threat to chain revenue and customer data; credential stuffing and weak authentication are evolving attack vectors brands must defend.

Chipotle enlisted 100 creators to produce unscripted social and TV content showcasing the preparation of new menu items Pollo Asado and Chili Lime Chips, signaling a shift toward creator-led authentic
Panera appointed Andrew Rebhun as Chief Marketing Officer, tasking him with oversight of brand, digital, loyalty, menu innovation, and media functions.

Del Taco is launching a new catering platform as part of its Project Del Sunrise expansion roadmap, beginning September 3.
Taco Bell redesigned its loyalty program with features including a 'My Menu' tool that saves favorite orders and customizations and personalizes recommendations.

Deliverect and Bounteous announced a partnership to integrate their platforms for restaurant digital ordering. The collaboration signals how restaurant-tech vendors are bundling services to simplify m

Denny's launched a national catering program powered by ezCater, creating a new off-premise sales channel for participating franchise locations.

Qu has appointed Paul Rubin as Chief Product & Technology Officer as the company positions itself to help restaurant operators adopt AI and edge technologies.

Taco Bell launched a redesigned app amid strong digital adoption, with nearly half of U.S. sales now flowing through digital channels and loyalty membership growing 30 percent year-over-year.

Events and private dining have become important revenue streams for restaurants, but the booking process remains inefficient, according to TripleSeat's CEO.
Chipotle is relaunching its Chipotle IQ trivia game for Rewards members in the U.S. and Canada, offering over $1 million in free food as prizes—a move that signals the brand's continued focus on deepe

SevenRooms' CEO discusses company developments a year after its acquisition.

Sandwich chains are using loyalty programs to differentiate in a crowded segment where the format's versatility—spanning indulgent to health-focused options—makes menu competition intense.

Square has been designated as OpenTable's preferred point-of-sale partner, signaling closer integration between the two platforms for restaurant operators.

7 Brew launched a new app and redesigned its loyalty program, which the brand expects could strengthen sales and data collection.

Celebrity co-creation of limited-time beverages drives trial and social buzz—a scalable playbook for QSR brands chasing Gen Z traffic and shareability.

Divine app has launched publicly, implemented a ban on AI-generated content, and signed a partnership with Taco Bell.

McDonald's released its second-quarter 2026 financial results.
Tock has integrated its restaurant reservation inventory into Resy's platform, expanding access to Tock-managed bookings alongside wine venues.
Papa Johns reported a North America same-store sales decline of 8.3% in Q2 and made changes to its marketing leadership, signaling the chain is adjusting strategy amid domestic headwinds.
