42 stories · last 7 days by relevance
California Pizza Kitchen has installed a pizza vending machine at Dayton airport, expanding its off-premise availability.
Hungry Howie's has added a new delivery partner to its Cartwheel program.
McDonald's loyalty program collects granular customer data including visit frequency predictions and churn scores, illustrating how QSR operators now build detailed behavioral profiles that extend wel
Full-service restaurants have shifted their delivery strategy from simply launching a channel to optimizing operations across kitchens and labor models, signaling that delivery management is now a cor
Wendy's is undergoing executive changes, Taco Bell partnered with Olivia Rodrigo, and recent sales data showed gains for independent restaurants—signaling continued industry consolidation pressures an
Uber cut 10% of its workforce (3,300 jobs) as part of a reorganization aimed at streamlining operations, signaling pressure to improve efficiency amid competition in ride-sharing and delivery.
New research indicates GLP-1 adoption patterns are more dynamic and demographically varied than commonly assumed, with men underrepresented in typical characterizations and restaurant-level usage diff
Chick-fil-A is closing its remaining Little Blue Menu location in College Park, Maryland, and will convert it to a standard Chick-fil-A format, signaling a shift away from its delivery-focused experim
Consumers are evaluating food choices across multiple criteria—mood, budget, time, and trust—suggesting operators need to address these layered priorities simultaneously to remain relevant.
Coffee concepts are gaining share while pizza concepts face headwinds, and some established QSR chains are undergoing turnarounds, according to Restaurant Dive's Q2 2026 analysis.
A restaurant's reservation system captures customer data from busy service nights, creating a record of guest information.
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
Restaurants are adjusting menu and service offerings—portion sizes, portability, and pricing—to accommodate diners' shifting daily patterns and preferences.
Wendy's promoted a new CMO, Pizza Hut separated from Yum Brands, and independent restaurants have seen sales growth, according to a debate between industry analysts.
Industry experts are examining the potential federal definition of ultra-processed foods and its implications for restaurant operators, signaling possible regulatory shifts ahead.
A new research roundup from Modern Restaurant Management covers consumer traffic patterns, resale market dynamics, menu pricing, workplace meal programs, private chef demand, and sports bar attributes
Restaurant traffic declined in 2026 as inflation drove consumers toward deal-oriented channels like grocery and warehouse clubs, signaling operators should anticipate continued price sensitivity in 20
Loyalty program fraud is now a material threat to chain revenue and customer data; credential stuffing and weak authentication are evolving attack vectors brands must defend.
QSR Magazine published a report on average-unit volumes for emerging quick-service restaurant brands in 2026.
Del Taco is launching a new catering platform as part of its Project Del Sunrise expansion roadmap, beginning September 3.
Chipotle ran a school-themed buy-one-get-one promotion during back-to-school season.
Bank of America data shows bars and independent restaurants are outperforming chains, while consumers are shifting spending from grocers to restaurants.
Restaurant operators are prioritizing expansion strategies rather than scaling back operations in 2026.
A Deloitte 2025 report found that 82% of restaurant executives across 11 countries plan to increase AI investment, though fewer than half consider their current AI implementations mature, suggesting a
The FDA is working to define ultra-processed foods, a regulatory effort that signals potential future shifts in how restaurants may need to disclose or market products.
UBS predicts US restaurant traffic will stabilize in the second half of the year following weak first-half performance, suggesting operators may see relief from consumer spending pressures.
US restaurant sales increased despite fewer dine-in visits, suggesting operators shifted successfully toward off-premise channels or adjusted their business models.
Consumers now evaluate restaurants against a broader competitive set including grocers and convenience stores, choosing based on specific meal needs rather than dining category alone.
Starbucks saw elevated traffic on a Tuesday in 2026 when the Pumpkin Spice Latte returned.
A National Restaurant Association report finds that Gen Z and millennials are driving beverage-only restaurant visits, with demand for coffee variety high but interest in dirty sodas low, though such
Delivery Hero is emphasizing subscription services as a competitive strategy ahead of Uber's planned acquisition. The shift toward recurring revenue models signals the company's focus on customer rete
Uber's restructuring toward robotaxis and delivery automation may reshape delivery economics for restaurant partners, though the impact on margin and volume timing remains unclear.
Jason's Deli and Omnirev leaders will discuss how AI and guest data can drive customer retention and revenue in catering at the Restaurant Catering Workshop in Arlington, Texas on October 6–7.
Pan American Group disclosed a data breach following detection of suspicious network activity.
Headline claims Bitcoin payment option drove sales lift, but no brand name or details provided — insufficient specificity to act on.
A gas station chain is adding White Castle vending machines to its locations.
Consumers generate detailed personal profiles through everyday transactions like McDonald's orders and entertainment purchases, yet typically lack visibility or control over these data compilations.
Market-size projection with no chain-specific or operator-actionable insight — trend-signaling only.
Single celebrity-backed delivery brand adding dine-in is not a multi-location chain story — no operator takeaway for a 25+ unit brand.
Circana's 2026 report finds Americans are consuming nearly twice the recommended daily protein intake, with demand continuing to rise—signaling sustained opportunity for operators to feature protein-f
Restaurant advertisers on Google and Meta in 2026 are increasingly tying campaigns to first-party guest data and closed-check outcomes rather than clicks alone, signals a shift toward outcome-based me
Generic headline on labeling and profits — lacks concrete data or brand examples; unclear if this is vendor content or research.