Hungry Howie’s latest Cartwheel delivery partner
Hungry Howie's has added a new delivery partner to its Cartwheel program.

67 stories · last 7 days by relevance
Hungry Howie's has added a new delivery partner to its Cartwheel program.

P.F. Chang's appointed Jim Mazany, a veteran of casual-dining chains including Applebee's and Joe's Crab Shack, to lead the brand as it seeks a turnaround—signaling renewed confidence in executing a p

Wendy's is undergoing executive changes, Taco Bell partnered with Olivia Rodrigo, and recent sales data showed gains for independent restaurants—signaling continued industry consolidation pressures an
Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.

Restaurant technology has shifted from maximizing order capture across channels to a more strategic, efficiency-focused approach, signaling that operators are prioritizing quality and cost management

Chowbus and Maple have partnered to offer multilingual voice AI ordering technology to restaurants.
HTeaO, a Texas iced tea concept, reported $147M in 2025 sales and is positioning its water purification system and customization capabilities as differentiation points in the beverage market under new

Fast-casual operators from Hot Head Burritos, Smoothie King, and Kraft Heinz are sharing insights on executing brand collaborations successfully at an industry conference.

PAR Technology has launched Guest360, a platform designed to unify guest data across restaurant transactions.
Starbucks veteran Rob Dellinger has joined Whataburger as Vice President of Restaurant Technology, signaling the chain's push to strengthen its digital and operational infrastructure.
A restaurant's reservation system captures customer data from busy service nights, creating a record of guest information.
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
Wendy's promoted a new CMO, Pizza Hut separated from Yum Brands, and independent restaurants have seen sales growth, according to a debate between industry analysts.
Mo' Bettahs promoted Kylee Arreaga to VP of Marketing after two years leading efforts that strengthened the brand's marketing organization during its national expansion.

The founder of text-message ordering technology claims his platform powers over 800 restaurant brands including major chains like Shake Shack and Panda Express, signaling that SMS remains a viable ord
Haidilao is implementing Infobip's data-driven personalization tools to expand its loyalty program globally, signaling how hotpot chains are investing in customer data infrastructure to compete across
Jeremiah's Italian Ice appointed Lisa McGill as its first VP of Franchise Development, signaling acceleration of its franchise expansion strategy.

Taco Bell partnered with Olivia Rodrigo for a Baja Blast collaboration, part of broader celebrity marketing efforts across quick-service chains amid ongoing industry leadership changes.
Taco Bell partnered with Olivia Rodrigo to co-create a Baja Blast variant, signaling continued celebrity collaboration as a lever for beverage differentiation in QSR.

Maria Rivera, former Krispy Kreme president, has launched RC Hospitality Group to support emerging restaurant brands led by female and minority entrepreneurs.

Restaurants are prioritizing first-party digital ordering channels as a strategic focus.
Restaurants are increasing customer technology investments despite traffic remaining 7% below pre-pandemic levels, suggesting operators see tech adoption as essential for competing in a slower-recover
Activist investor transition signals operational reset at major QSR — leadership change often precedes cost or strategy overhauls that impact franchisees.
Starbucks is facing pressure from pro-labor investors seeking to separate board chair and CEO roles while workers' union seeks consumer boycott support over contract negotiations.
Chipotle enlisted 100 creators to produce unscripted social and TV content showcasing the preparation of new menu items Pollo Asado and Chili Lime Chips, signaling a shift toward creator-led authentic
Del Taco is launching a new catering platform as part of its Project Del Sunrise expansion roadmap, beginning September 3.
Events and private dining have become important revenue streams for restaurants, but the booking process remains inefficient, according to TripleSeat's CEO.
Beyond Juicery + Eatery's Senior Director of Brand and Product Innovation Elliott Disner, who joined the brand nearly two decades ago, is transitioning to franchise owner and plans to open his first l

HB Protein Smoothies appointed Tyler Doolittle to lead real estate and expansion efforts.

Celebrity co-creation of limited-time beverages drives trial and social buzz—a scalable playbook for QSR brands chasing Gen Z traffic and shareability.

Chipotle placed content creators in its kitchens as part of a restaurant-focused marketing initiative.
Dave's Hot Chicken's CMO discusses the chain's approach to AI, using it for backend operations like customer data and financial analysis while excluding it from creative and content work.

Owner, a restaurant tech platform, raised $240 million to expand its AI-powered technology and marketing services.
CC's Coffee House appointed Bailey Richard as Director of Marketing to support the brand's efforts to expand its reach and positioning.

Wonder acquired Salt Hank's, Uber exited its Serve delivery platform, and Qu Foods hired Paul Rubin—three separate moves signaling ongoing consolidation and leadership shifts in restaurant technology
Owner, a platform for local businesses, has raised $240M in funding led by Goldman Sachs Alternatives.
Wendy's new CEO Bob Wright attributes the chain's loss of the No. 2 burger market position to Burger King to prioritizing cost savings over quality, and is implementing a five-point turnaround plan.
Restaurants are facing online criticism for using AI to generate menus and social media content, though some argue the practice deserves more tolerance.

Rove, a rewards platform, has expanded to include dining and in-store rewards capabilities alongside its existing offerings.
KFC franchise operator Gerard Nicholas was recognised for 50 years with the brand, signalling the value of long-term franchisee loyalty in the QSR sector.
Dave Thomas's grandson Sean Thomas is applying lessons learned from his grandfather at both Minnie Bird, a Chicago chicken chain, and his own Wendy's franchise.

CEO restructuring 200+ corporate roles while maintaining store network and hitting 8%+ comps — demonstrates lean operating model focus across large chains.
Qu has launched an embedded payment platform designed for quick-service restaurants, integrating payments directly into restaurant operations software.
Chipotle launched a '100 Creators' campaign with an apparent openness theme, suggesting the brand is emphasizing accessibility and inclusion in its creator partnership strategy.
Jeff's Bagel Run, an Orlando bagel chain nearing 40 locations, built its own point-of-sale system rather than adopting off-the-shelf software, signaling that specialized operators may see custom tech
Firehouse Subs has appointed Camp + King as its creative agency of record, handling advertising, social media, and creative work across the 1,500-location chain.
Activist investor SOC Investment Group has filed a shareholder proposal seeking to separate Starbucks' chair and CEO roles, currently held by Brian Niccol.
Block is expanding Square's presence in the restaurant sector, though the source does not provide specifics on the expansion strategy or growth trajectory.
Starbucks is promoting the return of its Pumpkin Spice Latte with new ads featuring Martha Stewart and actor Belmont Cameli that playfully address the drink's cultural perception.