Hungry Howie’s latest Cartwheel delivery partner
Hungry Howie's has added a new delivery partner to its Cartwheel program.

65 stories · last 7 days by relevance
Hungry Howie's has added a new delivery partner to its Cartwheel program.

Chipotle is simultaneously launching two limited-time offerings—a reformulated Pollo Asado and new Chili Lime Chips—marking the first time the chain has run dual LTOs at once, suggesting a bid to driv

McDonald's loyalty program collects granular customer data including visit frequency predictions and churn scores, illustrating how QSR operators now build detailed behavioral profiles that extend wel

Wendy's is undergoing executive changes, Taco Bell partnered with Olivia Rodrigo, and recent sales data showed gains for independent restaurants—signaling continued industry consolidation pressures an
Original ChopShop is launching a dinner-focused promotion called 'Feel Good Nights' featuring new bowl options and a loyalty offer to drive weeknight traffic.

Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.

Restaurant technology has shifted from maximizing order capture across channels to a more strategic, efficiency-focused approach, signaling that operators are prioritizing quality and cost management

Chowbus and Maple have partnered to offer multilingual voice AI ordering technology to restaurants.
Major QSR's first-ever loyalty program represents a late-to-market entrant entering a table-stakes competitive battleground with 100+ units expected.
Fast-casual operators from Hot Head Burritos, Smoothie King, and Kraft Heinz are sharing insights on executing brand collaborations successfully at an industry conference.

PAR Technology has launched Guest360, a platform designed to unify guest data across restaurant transactions.
McDonald's is testing whether international markets can sustain growth through value deals, menu innovation, and loyalty initiatives despite ongoing consumer pressure.
Canadian Tire and Tim Hortons have launched a partnership to enhance their loyalty programs.
Applebee's, an official NFL sponsor, is offering a season-long promotional pass for free boneless wings to drive gameday traffic during football season.

Over half of Americans support rounding up purchases for charity, signaling potential for QSRs to mobilize customer bases for fundraising tied to education, hunger, and disaster relief causes.

A restaurant's reservation system captures customer data from busy service nights, creating a record of guest information.
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.
The founder of text-message ordering technology claims his platform powers over 800 restaurant brands including major chains like Shake Shack and Panda Express, signaling that SMS remains a viable ord
Haidilao is implementing Infobip's data-driven personalization tools to expand its loyalty program globally, signaling how hotpot chains are investing in customer data infrastructure to compete across
Taco Bell partnered with Olivia Rodrigo for a Baja Blast collaboration, part of broader celebrity marketing efforts across quick-service chains amid ongoing industry leadership changes.
QSR Magazine reports that value incentives are undermining restaurant loyalty programs, suggesting operators may need to reconsider how discounts and deals interact with program retention strategies.
Taco Bell partnered with Olivia Rodrigo to co-create a Baja Blast variant, signaling continued celebrity collaboration as a lever for beverage differentiation in QSR.

Restaurants are prioritizing first-party digital ordering channels as a strategic focus.
Restaurants are increasing customer technology investments despite traffic remaining 7% below pre-pandemic levels, suggesting operators see tech adoption as essential for competing in a slower-recover
Loyalty program fraud is now a material threat to chain revenue and customer data; credential stuffing and weak authentication are evolving attack vectors brands must defend.

Chipotle enlisted 100 creators to produce unscripted social and TV content showcasing the preparation of new menu items Pollo Asado and Chili Lime Chips, signaling a shift toward creator-led authentic
Del Taco is launching a new catering platform as part of its Project Del Sunrise expansion roadmap, beginning September 3.
Events and private dining have become important revenue streams for restaurants, but the booking process remains inefficient, according to TripleSeat's CEO.
Celebrity co-creation of limited-time beverages drives trial and social buzz—a scalable playbook for QSR brands chasing Gen Z traffic and shareability.

Pokeworks is running September-long promotions including tiered bonus points for loyalty members and Labor Day offers, signaling continued focus on member engagement and seasonal traffic drivers.

Chipotle placed content creators in its kitchens as part of a restaurant-focused marketing initiative.
Dave's Hot Chicken's CMO discusses the chain's approach to AI, using it for backend operations like customer data and financial analysis while excluding it from creative and content work.

Owner, a restaurant tech platform, raised $240 million to expand its AI-powered technology and marketing services.
Wonder acquired Salt Hank's, Uber exited its Serve delivery platform, and Qu Foods hired Paul Rubin—three separate moves signaling ongoing consolidation and leadership shifts in restaurant technology
Owner, a platform for local businesses, has raised $240M in funding led by Goldman Sachs Alternatives.
Restaurants are facing online criticism for using AI to generate menus and social media content, though some argue the practice deserves more tolerance.

Rove, a rewards platform, has expanded to include dining and in-store rewards capabilities alongside its existing offerings.
Qu has launched an embedded payment platform designed for quick-service restaurants, integrating payments directly into restaurant operations software.
Chipotle launched a '100 Creators' campaign with an apparent openness theme, suggesting the brand is emphasizing accessibility and inclusion in its creator partnership strategy.
Jeff's Bagel Run, an Orlando bagel chain nearing 40 locations, built its own point-of-sale system rather than adopting off-the-shelf software, signaling that specialized operators may see custom tech
Smashburger renewed its Arizona State University athletics sponsorship for a third consecutive year, expanding its presence at game-day activations.

Firehouse Subs has appointed Camp + King as its creative agency of record, handling advertising, social media, and creative work across the 1,500-location chain.
Jason's Deli and Omnirev leaders will discuss how AI and guest data can drive customer retention and revenue in catering at the Restaurant Catering Workshop in Arlington, Texas on October 6–7.

Block is expanding Square's presence in the restaurant sector, though the source does not provide specifics on the expansion strategy or growth trajectory.
Starbucks is promoting the return of its Pumpkin Spice Latte with new ads featuring Martha Stewart and actor Belmont Cameli that playfully address the drink's cultural perception.
Consumers generate detailed personal profiles through everyday transactions like McDonald's orders and entertainment purchases, yet typically lack visibility or control over these data compilations.

Chick-fil-A is rolling out its Little Blue Menu test format more broadly, Taco Bell partnered with Olivia Rodrigo for a campaign, and Long John Silver's faces ongoing operational challenges.
Case study of a regional chain's loyalty marketing leadership — useful for peer benchmark, but limited to vendor audience context.
Dr Pepper's 'Fansville' campaign, now in its ninth season, uses personalization to drive college football audiences and lift sales, signals the durability of branded entertainment in sports marketing.
